Introduction
Lensman Pro (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lensman.pro] or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information: We may collect personal information that can identify you, such as your name, email address, phone number, and payment information.

Non-Personal Information: We may collect non-personal information about your use of our website, such as IP address, browser type, device information, and browsing activity.

How We Use Your Information

We may use the information we collect for various purposes, including:

– To provide and maintain our services
– To process transactions and send you related information
– To communicate with you, including responding to your comments, questions, and requests
– To send you marketing and promotional communications
– To improve our website and services
– To detect, prevent, and address technical issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

– Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

Your Choices

You may review, update, or delete your personal information by contacting us. You may also opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@lensman.pro.

Terms of Use

Introduction
Welcome to Lensman Pro (“we”, “our”, “us”). These Terms of Use (“Terms”) govern your access to and use of our website [www.lensman.pro](www.lensman.pro) and services. By accessing or using our website or services, you agree to be bound by these Terms.

Use of Our Services

Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

Account: To access certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

– Using the website for any illegal purpose or in violation of any local, state, national, or international law
– Interfering with or disrupting the website or servers or networks connected to the website
– Using any automated system or software to extract data from the website for commercial purposes
– Impersonating any person or entity or misrepresenting your affiliation with any person or entity
– Circumventing or attempting to circumvent any security features of the website

Intellectual Property

All content and materials on the website, including text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the property of Lensman Pro or its content suppliers and protected by copyright, trademark, and other intellectual property laws.

Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

In no event shall Lensman Pro, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State Delhi, without regard to its conflict of law provisions.

Changes to These Terms

We may modify these Terms at any time by posting the revised terms on the website and updating the effective date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at support@lensman.pro.

Refund Policy

At Lensman Pro, we are dedicated to providing our customers with high-quality services and an exceptional client experience. To maintain this standard, we have established a clear and considerate cancellation and refund policy.

Project Planning and Milestones

We plan each project meticulously, dividing the work into specific milestones. Every project begins with a comprehensive discovery and analysis phase, leading to the creation of a detailed scope of work document. This process ensures that both parties fully understand the required work, minimizing the likelihood of project cancellations, reversals, or disputes.

Refund Eligibility

Due to the nature of our work and the time invested in each milestone, refunds are not possible for work that has already been completed. Below are the specific conditions under which refunds and cancellations are addressed:

1. Mutual Termination: If a project is terminated by mutual agreement, the client retains control over all completed work. Any payment for further development becomes void, but no previous payment or deposit will be refunded.

2. Post-Approval Phase: Once the client approves mock-up designs and we proceed to the development phase, no payments will be refunded.

3. Mid-Milestone Phase: There are no partial refunds for projects that are midway through a milestone phase.

4. Special Offers: Cancellations are not entertained for services offered by our marketing team on special occasions or limited-time offers. These promotions are non-cancellable.

5. Digital Marketing Packages: Digital marketing packages are non-refundable. However, the client may cancel these services with a written notice provided 30 days in advance.

6. Dormant Projects: We do not offer refunds on deposits or payments for projects that are abandoned or remain inactive for more than 30 days.

How to Request a Refund

To request a refund or to discuss any issues related to our refund policy, please contact our support team at support@lensman.pro. We are here to address any concerns and ensure a fair resolution in line with our policy.

Contact Us

If you have any questions about our Refund Policy, please reach out to us at support@lensman.pro. We are committed to providing transparent and fair terms to all our clients.